In-Person Interview Questions

In-Person Interview Questions

I walked into an ice cream shoppe in Cincinnati to enjoy two scoops of Cotton Candy ice cream in a waffle cone with sprinkles on top.  Yes I am a grown man, and yes cotton candy with sprinkles is my preference. Waiting in line I noticed the manager of the shop come...
How Do You Manage Expectations?

How Do You Manage Expectations?

How do I manage expectations? With employees, clients, everything…let’s talk about it. Good afternoon, Thomas Joyner with business on purpose here. If there’s one thing I’ve seen this year, it’s the businesses that manage expectations the best are the ones who...
What exactly IS the function of an Org Chart?

What exactly IS the function of an Org Chart?

Two phrases I’ve heard in the past week… ”I feel like our business needs more from our employees.” and  “I feel like we have holes between what our business needs and what it actually has!” My answer? You’re absolutely correct. Happy Monday friends, Thomas Joyner with...
How To Develop A Job Description

How To Develop A Job Description

Growing up in a faith community we would head out for loads of different community service opportunities picking up trash at a community park, repainting old homes, sorting through spoiled food at a local food bank; or the time in Denver when we were serving in a food...
Top 5 Hiring Mistakes

Top 5 Hiring Mistakes

I once spoke with a former COO of Disney and had a brief conversation about how he spent the allotment of time he devoted to work each week. His response was, “I spend 60% of my week trying to find the right people to bring into Disney.” In my head, I’m thinking, “you...
How To Determine A New Hire Salary

How To Determine A New Hire Salary

There are two areas of a small business when an owner will resort to gut feel faster than any other; who to hire, and how to compensate that new hire. We were a few months into coaching a business owner when the time approached for her to hire a new role in her...